1Q- Does Merve Topal ships worldwide ?

 

Yes, we do ship all around the world. We dont take shipping fee for purchases over 300 US DOLLAR and ship out in maximum 5 business days. (except sale items) 

 

 

2Q: What payment methods Does Merve Topal accept?

 

Merve Topal accepts Visa, MasterCard and American Express credit card payments. You also have the option to pay through bank transfer

 

3Q:How can I choose the currency I pay in?

 

The default currency of our site is US DOLLARS ($). 

 

4Q:How is MERVE TOPAL’s Return and Exchange Policy?

 

Merve Topal offers an exchange or return within 14 (fourteen) days from the delivery date of the items to the customer.
Claims concerning possible returns or refunds of goods must be unworn, unwashed merchandise and with all labels.
For more details, check our Return and Exchange Policy.
For further enquiries, emails us at hello@mervetopal.com.

 

5Q:Where do I send the returned or exchanged product?

 

All returns and exchanges are accepted in our offices in Istanbul, Turkey. Please find the address below:
Balmumcu Mah, Barbaros Bulvarı Eser Apt No:78 D:10 K:3 Beşiktaş/Istanbul

 

 

6Q:Does Merve Topal have coupon codes?

 

Yes, however Merve Topal only offers coupon codes with promotions. Please subscire to our weekly e-newletter in order to be informed of the upcoming promotions.

 

 

7Q:I cannot find the answers to my questions, how do I reach Customer Care Team?

 

For any enquiries and concerns, please email us at info@mervetopal.com